LightSpeed 4.X - Octane
Symptom
Octane reporting an error on the screen during the boot-up, system halts and displays the error "Failed to find readable MAC NIC, rc 1" "check or replace system ID MAC module". See long description Console fails to boot-up to application software, Octane reporting an error on the screen during the boot-up, system halts immediately and displays the error "Failed to find readable MAC NIC, rc 1" "check or replace system ID MAC module". nic - system id nic checkp fail to find rc1 readable Upon boot, system halts immediately and displays the error "Failed to find readable MAC NIC, rc 1" "check or replace system ID MAC module" and lightbar stays red.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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