GE Healthcare · CTLightSpeed2452155240002910000245047230011006835000
LightSpeed 4.X - GRE
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: 245215 Scan setup failed on Step:7 (Get Cal Module). Status:-1 See Long Description for complete error Tue Oct 11 10:45:52 2005 Error: 245215 Host: er_ct5_vct Process: scanmgr File: scanmgr_lib.cxx Line: 1224 Function: System Control : Scan Control Scan Type: Axial Scan: 0/0/0 Scan Seq Id: 524000 Scan setup failed on Step:7 (Get Cal Module). Status:-1 Fri Apr 27 12:05:20 2007 Error: 245215 Host: jrct Process: scanmgr File: scanmgr_lib.cxx Line: 1154 Function: System Control : Scan Control Scan Type: Helical Scan: 0/0/0 Scan Seq Id: 2910000 Scan setup failed on Step:3 (Allocate Scan File). Status:245047 Error: 230011006 Unable to create directory on scan data disks. Requested scan can not be allocated. See long description for complete error Fri Feb 10 08:38:41 2006 Error: 230011006 Host: mct2 Process: scanmgr File: sdio_xfs_io_ops.c Line: 230 Function: Data Acquisition : SBC Processing Scan Type: Scout Scan: 0/0/0 Scan Seq Id: 835000 Unable to create directory on scan data disks. Requested scan can not be allocated. Scan: MCT2/1834/1/1 Directory name: /raw_data/ex1834.MCT2.1139560721.789815 Permissions: 775 (octal) Unix system error : 140 --- Remote I/O error. Error: 24504
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages
- Area
- CT
Full cause & step-by-step resolution
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