GE Healthcare · CTLightSpeed
LightSpeed 4.X - GRE
Symptom
MOD Save or Restore functions fail. MOD Save or Restore functions fail Troubleshooting There is no media in the drive message appears in a attention box during a MOD Save or Restore of with Error: 10191 Failed save exam. posted in the Message Log. The fllowing pop-up message appears on screen. Problem is consistent If a different disk is used then the error occurs again when trying to save, restore, or label
Error message
/usr/g/ctuser/logfiles/arslog : vdi open: could not open '/dev/scsi/sgc2b0t3u0' see long description for full error The following errors were logged in the arslog more /usr/g/ctuser/logfiles/arslog Wed Jun 11 06:59:30 2008 scsi open(..., /dev/scsi/sgc2b0t3u0) dsopen failed - errno = 2 Wed Jun 11 06:59:30 2008 open(..., /dev/scsi/sgc2b0t3u0) could not open Unix device Wed Jun 11 06:59:30 2008 vdi open: could not open '/dev/scsi/sgc2b0t3u0'
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5167410 SCSI Tower with MOD and DVD drives for GOC series consoles (replaces 2368838 ) See Long Description for details Part #: 5167410 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Peripheral Tower, dual-bay, MOD-DVDram FRU: Yes Status: Orderable Comments: ** FE ASSIST ** If ordering 5167410 (new) SCSI tower to replace 2368838 (old) SCSI tower for issues not related to the MOD, contact FMI Admin (Sahu, Shankar, sso 501375480 ) to order FMI 25408 (kit# 5317459) instead. FMI 25408 re-uses MOD, so if that is the failure, then continue with 5167410 order.(212001261 11/10/08) *** Second Opinion *** Reconfig should be tried prior to declaring DOA/FOA part (212001261 7/10/09) Per ECR 2030398, 8/2/06, MS11892.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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