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GE Healthcare · CTLightSpeedVCT26000681250462

LightSpeed 4.X - Octane

Symptom

"Scan hardware Stopped Scan" with Axial Errors. "Scan hardware Stopped Scan" with Axial Errors

Error message

Error: 260006812 Gantry Failed to change to Commanded Velocity See the LD for the full error code Error: 260006812 Gantry Failed to change to Commanded Velocity Error: 260006812 Host: STC Process: Axial File: amc_exec.c Line: 3261 Running diagnostic: Axial2 Functional Function: AXIAL CONTROL : axial control Scan: 50462/11/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 13:32:33:890 Log Series: 249 Gantry Failed to change to Commanded Velocity of 4.0 secs/rev within 15.000 seconds. (AMC state:4 Cmd:0x159a0028 CurVel:4160 (.001 sec/rev)) Retry Rx to verify probable Axial Drive or Gantry Balance or Encoder Hardware

Applies to

Models
LightSpeed, VCT
Product
LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP, VCT, and HD750. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) See LD for details 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP and VCT. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) Part #: 5311936 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Shipping collector for Axial Encoder Assembly. FRU: Yes Status: Orderable Comments: Per ECR 2058601, 212008898, 10/8/08
Area
CT

Full cause & step-by-step resolution

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