GE Healthcare · CTHiSpeed
During filming the customer was not able to print to the laser camera.
Symptom
During filming the customer was not able to print to the laser camera.
Error message
[PRSserver]> Unable to communicate with camera. (seen in /usr/g/ctuser/logfiles/prslog) Long Description for Feedback Only. [PRSserver]> Unable to communicate with camera. (seen in: /usr/g/ctuser/logfiles/prslog) [PRSserver]> The printer interface was unable to open the SCSI device driver. (seen in /usr/g/ctuser/logfiles/prslog) Long Description for Feedback Only. [PRSserver]> The printer interface was unable to open the SCSI device driver. (seen in: /usr/g/ctuser/logfiles/prslog)
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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