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GE Healthcare · CTHiSpeed186357

Cradle will not drive in or out with a Cradle Slip error

Symptom

Cradle will not drive in or out. Cradle will not drive in or out

Error message

Error: 186357 Cradle slip was detected in response to CRADLE CMD Code: 12-1003-03 See the long description for the full error code Error: 186357 Cradle slip was detected in response to CRADLE CMD Cradle Error. Code: 12-1003-03 Error detected by: TGP (TP) Recommendation: ERRORS DETECTED BY TGP BOARD (FOR SYSTEM VERSION 5.5 OR LATER) Cradle Req Error: 3 Code: 12-1003-03 Name: Cradle Slip. Class: Error Description: Cradle slip was detected in response to CRADLE CMD. Potential Cause / FRU: 1.Patient movement during cradle movement or some obstacles on bottom of cradle or cradle roller. 2.Cradle Encoder

Applies to

Models
HiSpeed
Product
CT/e, CT Prospeed AI/FI Irix or Linux See long description for sale information Product Name: CT/e Single CT Scanner: Irix Platform A list of types. (a Product/hardware table) N/A An On-site / Remote identification aid . (Example: check_config) N/A A Table of options (included, optional, new introductions, …) N/A A list of Software that has run on this product (Product / Software Compatibility Table) 3.01 / 3.02 / 3.03 Linux CTe Product photographs N/A Marketing Information N/A Documents: Always use the most appropriate documentation for your system. Documentation can be found on CT Service CDROM/DVD, or online at FCT Service Engineering Tech Pubs Website, Common Document Library, and My Workshop. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found in the attachment Always use the most appropriate documentation for your system.
Component
U0402AH CAM FOLLOWER WITH SHAFT 6 MM 16 MM See long description for more information. Part #: U0402AH Part Type: GP CONSUMABLES Part Weight: 0.04 LBR Repairable: No Returnable: No Hazardous Material: N Description: CAM FOLLOWER WITH SHAFT 6 MM 16 MM FRU: Yes Status: Orderable Comments: Not Available 2201851 CAM FOLLOWER WITH SHAFT 10 MM 22 MM See long description for more information. Part #: 2201851 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: CAM FOLLOWER WITH SHAFT 10 MM 22 MM FRU: Yes Status: Orderable Comments: FLS - CAM FOLLOWER ADDED PER ASIA SPCN CT-10017NP. TO BE SOURCED BY ASIA GEHW MFG. USED ON CT HISPEED LX/I, FX/I,DX/I, ZX/I, NX/I, NX/I PRO, NX/I S.
Area
CT

Full cause & step-by-step resolution

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