GE Healthcare · CTBrightSpeedVCT29000902329000900931809290010002290010005
Image recon is failing intermittently
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290009023 Resetting IG (1,2,3) because it has reached max consecutive retries: 4 See Long Description for complete error. Error: 290009023 Resetting IG (1,2,3) because it has reached max consecutive retries: 4 Sun May 14 13:40:24 2006 Error: 290009023 Host: darc Process: recon_control File: IG_interface_list.cxx Line: 1272 Resetting ig2 because it has reached max consecutive retries: 4 Note: This could be IG1, IG2, IG3 Do not Use - use one of the other Error: 290009009 Image failed due to many reasons See Long Description for complete error Tue Apr 19 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Job Type: RECON_JOB_PROS_AXIAL_RECON Scan: 4354/2/3 Image: 4354/2/6 Image failed due to: IG error: PROCESSING_ERROR. Number of retry so far: 1. Tue Nov 7 11:38:44 2006 Error: 290009009 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 5348 Function: Image Generation : SBC Processing Job Type: RECON JOB PROS AXIAL RECON Scan: 7695/4/2 Image: 7695/4/2 Image failed due to: IG Lost Connection. Number of retry so far: 0. IG node: 3. Tue Jun 26 12:44:49 2005 Error: 29000900
Applies to
- Models
- BrightSpeed, VCT
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 ! NOT FOR VCT ! VCT uses 06MW03.4 06MW03.5 For Pathfinder 1.5 Reboot BEFORE and AFTER detailed cals. Used on 1X/2X/3X/4X/5X, BrightSpeed & HS QX/i with GRE Consoles ! NOT FOR VCT ! VCT uses 06MW03.4 Reboot BEFORE and AFTER detailed cals This software was released with FMI 25365 in 2nd quarter 2006. 06MW03C.5 Class C Software (tab 182 distribution) Part # 5165729 06MW03M.5 Class M Software (tab 182 distribution) Part # 5154540 Training for this software (including Network Filters) can be found at http://data.supportcentral.ge.com/upload/25823/doc_1221870.pdf BrightSpeed S/W Information: You may see 06MW03.4 or 06MW03.5 loaded on BrightSpeed Systems. Why two different Versions? The story is when the program team released the BrightSpeed M3 Pilot sites in FW10 2006, 06MW03.5 (PF1.5 M3 version) was not ready, so the program team decided to use 06MW03.4 as BrightSpeed M3 version. When 06MW03.5 was released, BrightSpeed systems phased 06MW03.5 into the production line. The only difference between the two versions is the "Rotor not at speed" issue which was resolved in 06MW03.5. For BrightSpeed systems running 06MW03.4, a patch is needed to resolve the "Rotor not at speed" issue. The patch was shipped with all BrightSpeed systems running 06MW03.4. There is no reason to upgraded BrightSpeed systems running 06MW03.4 with the rotor patch installed. For systems running 06MW03.4 verify the rotor patch is installed: [insite@ct01 ~]$ showprods | grep -i patch I patch 04/10/2006 The GNU patch command, for modifying/upgrading files. ver 2.5.4 rel 2.5.4.19 I MX200ROTOR_PATCH 04/10/2006 This is a MX200 Rotor patch for 06MW03.* ver 1 rel 1.1 For 06MW03.4 the correct classC & classM: ClassC = part# 5167665 Ver 06MW03C.4 ClassM = part# 5167597 Ver 06MW03M.4
- Area
- CT
Full cause & step-by-step resolution
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