LightSpeed 1.X - GRE

Symptom

Error message

Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for rsh darc response (exit status: 9) Fri Mar 14 05:49:37 2008 Error: 290014004 Host: nvgect01 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 180 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting

Applies to

Models

LightSpeed, VCT

Product

LightSpeed 1.X - GRE H1_P_S4 Lightspeed 1.X - GRE Method of visual identification Large square gantry similar in appearance to a CTi gantry. Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3176T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages

Area

CT

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