GE Healthcare · CTHiSpeedLightSpeedBrightSpeed
HiSpeed QX/i - Octane
Symptom
Unable to archive images on the MOD disk
Error message
dksc1d3vol: [Alert] Device hardware err or Track error (asc=0x9, asq=0x3) See LD for complete error dksc1d3vol: <6>[Alert] Device hardware err or Track error (asc=0x9, asq=0x3) From /usr/adm/SYSLOG Jun 2 06:42:16 6A:radinc-ct unix: dksc1d3vol: <6>[Alert] Device hardware err or<6>: Track error (asc=0x9, asq=0x3)<6> Jun 2 06:42:16 6A:radinc-ct unix: dksc1d3vol: <6> retrying request
Applies to
- Models
- HiSpeed, LightSpeed, BrightSpeed
- Product
- HiSpeed QX/i - Octane Always MDAS4 101I.2_HSQXIM5 101.4_HSQXIM4 HiSpeed QX/i - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 101I.2_HSQXIM5 101.4_HSQXIM4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2318598 Sony MOD Drive type SMO-551-SD which allows writing to 1.2GB media See Long description for details Part #: 2318598 Part Type: GP REPAIRABLES Part Weight: -82269.18 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: SONY MOD SMO-F551-SD FRU: Yes Status: Orderable Comments: OBSOLETE PART case 9240897 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 RDC determined that 80 percent of MOD repairs are due to dirt and dust. Extend the life of your MOD by doing the following: 1) Verify enclosure that MOD is to be installed in is cleaned before replacement. 2) Verify customer media not contaminated with dust. 3) Damaged or dirty customer media will shorten MOD life and should not be reused. Carefully slide open media window and inspect. 4) Avoid leaving media in MOD for long time periods since dust and dirt migrate into the MOD and media; MOD life shortened. 4) If media manually removed from MOD using hole in front bezel then cycle power to reset mechanism BEFORE attempting to insert next media. Instances where archiving stops and message in error log indicates Failed Saved Exam. Paused xxxx. (where xxxx is exam number) can oftentimes be fixed through software and usually does not indicate bad MOD. See Error 10191 Failed Save Exam. Paused in Problem/Solution DataBase (PSDB) for fix details. CDT 1/08/2007.
- Area
- CT
Full cause & step-by-step resolution
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