Remote Engineer needs to run "quicksnap" remotely
Symptom
OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1 open a unix shell 2- type quicksnap then just following - instructions on the screen. OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1- open a unix shell 2- type quicksnap then just following - instructions on the screen. quicksnap INFO: runtime Minimum 15 sec Maximum 120 sec, Ave 30 seconds. The customer could run quick snap from Image Works -> select Browser then the tool chest will be in the upper right had corner of the screen. In the tool chest a button for quicksnap is available. The quicksnap tool is used by engineering to collect needed timer files and various other logs from the system. The quicksnap tool can be used for data gathering when you are gather information for a PQR/PSR.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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