GE Healthcare · Nuclear MedicineDiscovery
No gantry or table motions with the Remote Control Unit (RCU) after resetting Ventri system
Symptom
No gantry or table motions with the Remote Control Unit (RCU) after resetting Ventri system Getting a message on the acquisition screen that said the RCU was not connected. No gantry or table motions with the Remote Control Unit (RCU) after resetting Ventri system Getting a message on the acquisition screen that said the RCU was not connected.
Error message
STSMANGER_GCU_COMM_FAILURE:.:Communication error with the Gantry Control Unit.:.:1. Perform full shutdown. 2. Perform Gantry reset. 3. Perform PC reboot.:.: Communication failure with the GCU board (no TCP/IP connection):.:Trace:{0}
Error message, RCU not connected
ERROR_GCU_FATAL_RCU_TIMEOUT (Error #1408)Applies to
- Models
- Discovery
- Product
- Ventri Ventri Ventri Discovery NM 530c/570c Discovery NM 530c/570c (CZT) DSV NM 530c DSV NM 570c
- Component
- *Gantry Gantry Gantry
- Area
- Nuclear Medicine
Full cause & step-by-step resolution
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