Processing a QGS/QPS protocol, would stop after several seconds a window opened with message
Symptom
Processing a QGS/QPS protocol, would stop after several seconds a window opened with message: INVALID APPLICATION WINDOW PROTOCOL STOPPED After doing a load from cold in an entegra (V/S 2.5) everything looked fine, customer checked and was OK. One week later, when they tried to process a mibi study (one day) with QGS/QPS protocol, entegra hanged a while and after several seconds a window opened with next message: INVALID APPLICATION WINDOW PROTOCOL STOPPED, CLICK OK, THEN EXIT PROTOCOL FILE: CEDARSUNIT.EBS LINE: 561 ERRNUM: 65536 Always same error, I tried costumization, but did not work. Before the LFC I backed up everything in entegra and after LFC I perfomed the restore. Everything else works fine, only QG/QPS doesn´t work. Support Central Case
Error message
INVALID APPLICATION WINDOW PROTOCOL STOPPED, CLICK OK, THEN EXIT PROTOCOL FILE: CEDARSUNIT.EBS LINE: 561 ERRNUM: 65536 Error seen during QGS/QPS processing.
Applies to
- Models
- Xeleris
- Product
- Entegra eNTEGRA Workstation eNTEGRA Workstation Xeleris Xeleris Workstation Xeleris Workstation
- Component
- *Software Software Software
- Area
- Nuclear Medicine
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