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GE Healthcare · MROptima

Images Retrieved or Pulled from PACS to Scanner Look Like Screen Saves instead of Normal Images due to Third Party PACS.

Symptom

Images Retrieved or Pulled from PACS Back to Scanner Look Like Screen Saves instead of Normal Images. There is no Text Overlay See Long Description Images retrieved or pulled from PACS back to the scanner look like screen saves instead of normal images - there is no text overlay. The images are normal before being sent to the PACS but look like this when they're pulled back later. The problem only happens with images that are over ninety days old. No errors are logged.

Applies to

Models
Optima
Product
Optima MR450W Wide bore magnet. Not Discovery750 or Discovery450.
Software
21.0 Only for Optima MR450W (wide bore) systems. (Not to be used on Discovery MR450 or Discovery MR750). Only for Optima MR450W (wide bore) systems. (Not to be used on Discovery MR450 or Discovery MR750).
Area
MR

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