Discovery CT590 / Optima CT580 / RT
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244629 Lost Communication with TGP(LAN Watchdog) See Long Description for the full error code Tue Nov 22 08:12:44 2005 Error: 244629 Host: law-ct1 Process: fwmgr File: fwmgr_fw_if.cxx Line: 404 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Lost Communication with TGP(LAN Watchdog)
Applies to
- Models
- Discovery, Optima
- Product
- Discovery CT590 / Optima CT580 / RT Discovery CT590 RT (16 slice CT for Oncology) Optima CT580 RT (8 slice CT for Oncology) Optima CT580 W (16 slice Radiology CT for Bariatric and Interventional, etc.) Freedom RT16 see long description for details Product Name: Discovery and Optima RT Discovery CT590 RT (16 slice CT for Oncology) Optima CT580 RT (8 slice CT for Oncology) Optima CT580 W (16 slice Radiology CT for Bariatric and Interventional, etc.) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo List of Supported Console Types TIO (True-In-One Console) List of softwares the product can run 09BW35.11+SP1.7 10BW06.5+SP1.5 FAQ's GT 1700 Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy GT 650 High Capacity Table 650 lbs. Tube type - D3194T D3193T(green) Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. RT Freedom Service Introduction - SN130902B
- Component
- 5370000 - TGPHD BOARD ASSY - TGPU For HD, HP and VCT (Replaces the 5271005-2 & 2349697-2, -3, -4 and -5). See Long Description about backward compatability. Part #: 5271005-2 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPHD BOARD ASSY Positioning VCTHD FRU: Yes Status: Orderable Comments: Per ECR 2098435, 212008898, 30 April 2010. Old FRU Compatible Yes Comments Per ECR 2098435, 212008898, 21 Jul 2010. Additional FRU Needed No Old FRU Scrapped No Old FRU Upgradable No Use on Hands Yes Use Demand History Yes Ultimate Prime 5271005-2 New FRU Backward Compatible Yes Old FRU Usable Yes Change Type Indirect ECO Number ECR2098435 2349697-5 is replacing the -4 version of this board. -3 versions are still in stock. If you are replacing parts in a VCT or HP gantry order the -3 until stock is depleted. ** FE ASSIST ** The 2349697-3 version is for VCT and all 5.x systems i.e. HP60 HP80- HP100's. The 2349697-4 version will works for CT750-HD and is backwards compatible but the -3 will not work on a CT750HD. (212001261 12/11/08) Part #: 2349697-5 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning VCTHD FRU: Yes Status: Orderable Part #: 2349697-4 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: TGPU BD ASSY Positioning HD FRU: Yes Status: Orderable Comments: ** FE ASSIST ** The 2349697-4 is for CT750-HD and is backwards compatible to The 2349697-3 used on VCT and all 5.x systems i.e. HP60 HP80- HP100's. Do not use the 2349697-3 on CT750HD (212001261 12/11/08) TGPU 2349697-3 Part #: 2349697-3 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning HP60 FRU: Yes Status: Orderable Comments: Added per VCT RSPL, this is replacement for -2, and non dash versions. ms13452 050325
- Area
- CT
Full cause & step-by-step resolution
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