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GE Healthcare · MRDiscovery2267728226906019823

Fails TPS Reset when booting up to Applications or when Resetting TPS due to 48V Power Supply 1000W.

Symptom

Fails TPS Reset when booting up to Applications or when Resetting TPS See Long Description When the MR system is booting up to applications it will fail TPS reset but Applications will successfully boot. With Applications up and "Reset TPS" has been selected, TPS fails to download successfully.

Error message

2267728 Unexpected communication loss with XGD. Please TPS reset and try again. If this error occurs again, contact your service representative. See Long Description ERROR: EM_XGD_HWO_COM_FAILURE Extended Error: The SCP unexpectedly lost its Ethernet connection to the XGD. Verify that an Ethernet cable is connected from the GMC to the switch and that the link LED on the GMC Ethernet port is illuminated (top LED). Verify that an Ethernet cable is connected from the SCP to the switch and that the link LED on the SCP Ethernet port is illuminated (top LED). Power down the XGD and verify that the GMC is seated securely in its slot by removing and re-seating it. Power on the XGD and perform a TPS reset. Power down the MGD chassis and verify that SCP is seated securely in its slot by removing and re-seating it. Power on the MGD chassis and perform a TPS reset.

2269060 The 1-Wire Network did not detect XGD GMC Power. Error: 2269060Host: PHSRADMR02 Process: diagCoord File: oneWire.c Line: 1143 Task ID: 0x6db4420 Time: 19823 Object: AGPException Class: NotificationFunction: Software/Firmware/Config: N/AThe 1-Wire Network did not detect XGD GMC Power

Applies to

Models
Discovery
Product
Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
Software
20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
Component
5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109 5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109. Part is being set up for 3.0T DVMR program RSPL. 501139061, 5-Mar-08.
Area
MR

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