Unable to Scan with Safemode Startup of XGD Failed for each Axis due to PS2 48 Volt 1000W Power Supply inside PDU.
Symptom
Unable to Scan with Safemode Startup of XGD Failed for each Axis See Long Description Unable to scan with errors logged "Safemode Startup of XGD Failed" for every gradient axis seen at same time in error log. See errors, below. Notice that the date/time is the same for each error, and that all axes are reporting the error: X, Y & Z. Fri Mar 27 11:31:06 2009 Error: 2267798 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XGA-SB X axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .-> Fri Mar 27 11:31:06 2009 Error: 2267801 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XGA-SB Y axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .-> Fri Mar 27 11:31:06 2009 Error: 2267804 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XGA-SB Z axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .-> Fri Mar 27 11:31:06 2009 Error: 2267807 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XPS-SB X axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .-> Fri Mar 27 11:31:06 2009 Error: 2267810 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XPS-SB Y axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .-> Fri Mar 27 11:31:06 2009 Error: 2267813 Host: GEMR3T Process: NSP File: SCP:GradientHwo Line: 1907 Exception Class: Unknown Severity: Unknown Function: Gradient: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative .->
Error message
2267813 Safe mode startup of the XGD (XPS-SB Z axis) failed. Check EMO reset and perform a TPS reset. See Long Description 2267813 "Safe mode startup of the XGD (XPS-SB Z axis) failed.\n\ Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.->" 2267807 Safe mode startup of the XGD (XPS-SB X axis) failed. Check EMO reset and perform a TPS reset. See Long Description 2267807 "Safe mode startup of the XGD (XPS-SB X axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.->" 2267810 Safe mode startup of the XGD (XPS-SB Y axis) failed. Check EMO reset and perform a TPS reset. See Long Description 2267810 "Safe mode startup of the XGD (XPS-SB Y axis) failed. Check EMO reset and perform a TPS reset. If this error occurs again, contact your service representative.->"
Applies to
- Models
- Discovery
- Product
- Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
- Software
- DV22.0 For the Discovery MR750, MR450 or Optima MR450w products only. For the Discovery MR750, MR450 or Optima MR450w products only.
- Component
- 5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109 5140621-4 48V Power Supply 1000W Condor PN GPMP 900_48 TEAL PN 0870109. Part is being set up for 3.0T DVMR program RSPL. 501139061, 5-Mar-08.
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- CWA How to Change Date or Time on LX, Excite, HD, HDe, HDx, HDxT, HFO, Excite HFO, Ovation1-4, Profile1-5, Discovery MR450 MR750 and Optima 450w Systems.
- CWA No Power to the Table and Magnet Display, Table Will Not Move And No Lights On the Magnet.
- CWA How to Change Exam Number from Remote Tools.
- Known Software issue with 15M4B coding error.
- Unable to Send Images to the PACS Due to PACS is down.
- U41 of the Slave RF Ctrl Assy, part of the PSU in the SRFD2 RF Amplifier Failed.