Customer, Sales, or Field Engineer request to provide missing eLicense option keys not on the GON or to extend or renew…
Customer, Sales, or Field Engineer request to provide missing eLicense option keys not on the GON or to extend or renew an eFlexTrial.
Symptom
Customer, Sales, or Field Engineer request to provide missing eLicense option keys not on the GON or to extend or renew an eFlexTrial. See Long Description A customer or field engineer or even a sales associate may contact the OnLine Center asking an eLicense administrator, because of some unusual circumstances, to provide a key in eLicense that is not present on any Global Order Number (GON) for the customer. Or, the same people may ask that a previously used eFlexTrial be extended or renewed. How do we do this or should this even be done?
Applies to
- Models
- Optima
- Product
- Optima MR450W Wide bore magnet. Not Discovery750 or Discovery450.
- Software
- DV22.0 For the Discovery MR750, MR450 or Optima MR450w products only. For the Discovery MR750, MR450 or Optima MR450w products only.
- Area
- MR
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