GE Healthcare · MRDiscovery2261733

Documentation Is Not Clear

Symptom

What are the Trip Points for Customer Coolant Temperature See Long Description The FE needed to know what the trip points are for customer coolant temperature, in other words, at what customer coolant temperature levels does the system log warning and fault errors? This information isn't logged with the errors, and is not shown in the HEC Theory or Troubleshooting sections of Service Methods. The Pre installation manual shows the specification for the temperature, but not what the tolerances are before the errors are logged and the system inhibits scanning. The FE needed to know this information for troubleshooting purposes.

Error message

2261733 Heat Exchanger Cabinet (HEC) detected customer coolant temperature is out of specification (too high). See Long Description. 2261733 NSP SCP:CoolingHWO 2836 Exception Class: Unknown Severity: Unknown Function: Software/Firmware/Config: N/A PSD: Unknown Coil: Unknown Scan: -1/-1 Heat Exchanger Cabinet (HEC) detected customer coolant temperature is out of specification (too high). Please verify that the facility coolant temperature and flow is within specification. This alarm will not stop scanning-> Extended Error: Heat Exchanger Cabinet (HEC) detected customer coolant temperature is out of specification (too high). Please verify that the facility coolant temperature and flow is within specification. %b

Applies to

Models
Discovery
Product
Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
Software
20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
Area
MR

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