GE Healthcare · MROptima2277504

Planned Maintenance PM Schedules Window Pops Up On The Screen Due to Too Much Time Since Last Planned Maintenance

Symptom

Customer Cannot Scan, Scan Button Grayed Out, with PM Pop-up Message See Long Description Customer Cannot Scan, Scan Button Grayed Out, due to PM Pop-up Message Customer gets a pop-up stating "Planned maintenance is due. Please reboot and acknowledge PM" when they select "New Patient". There is no place to initial, just an "OK" box to select and when that is selected the message goes away but the customer cannot access the New Patient screen. Then the Scan button is "grayed out" or unavailable. The customer may report only this symptom, as "cannot scan, scan button is grayed out", and make no mention of the PM popup message box.

Error message

2277504 Planned Maintenance is OverDue. Please reboot, schedule PM and acknowledge See Long Description Error: 2277504 Host: MR450W Process: LxMxConsumer File: WfmJVM Line: 0 An exception has occurred in WFM. Exception: Mon 05/02/2011 07:35:23.400 AM CDT::::Planned Maintenance is OverDue. Please reboot, schedule PM and acknowledge

Applies to

Models
Optima
Product
Optima MR450W Wide bore magnet. Not Discovery750 or Discovery450.
Software
21.0 Only for Optima MR450W (wide bore) systems. (Not to be used on Discovery MR450 or Discovery MR750). Only for Optima MR450W (wide bore) systems. (Not to be used on Discovery MR450 or Discovery MR750).
Area
MR

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