DICOM Configuration not working after entering and restarting Infinia application.
Symptom
DICOM Configuration not working after entering and restarting Infinia application. All DICOM configuration is lost and Application Entity (AE) Title is reset to UNKNOWN From Configuration Tab selected System Configuration then entered new station information on the Dicom Tab and selected Save. Protocol saved and prompted for Full Infinia shutdown as normal. After restarting Infinia found no Dicom Stations listed and when checked in the System Configuration Dicom Tab found no stations listed and also now the Application entity box for the Infinia's AE title is now displaying UNKNOWN. Also found that the file which contains the Infinia's Dicom information d/tacqdb/persistency/locations.html is now blank.
Error message
Error :could not locate dynamic link lib ndm.dll
Applies to
- Models
- Infinia, Xeleris
- Product
- Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software)
- Software
- Infinia II Hawkeye 4 & GP 2.105.030.* (SP2) Infinia II Hawkeye 4 & GP 2.105.030.* (SP2) See SN43847 : P/N 5389346 Software kit - Infinia II GP & Hawkeye 4 SP2 SW Release 2.105.030.3 See Infinia CIS 5191823-100 Infinia II + Hawkeye 4 Imaging System Software version 2.105.030.0 See SN43877 : P/N5396109 Standalone Patch only - Infinia and Hawkeye4 SP2 Cumulative patch Ver. 2.105.030.5 P/N5395606 Software kit - Infinia and Hawkeye4 SP2 and eManual for spare part 2.105.030.5 See FMI40828 : (Suspended) P/N 5400788 Infinia and HWK4 SP2 2.105.030.0 and Cumulative Patch 2.105.030.6 See ITF 5410176-1EN P/N 5410198 Infinia and Hawkeye 4 SP2 Accumulative patch Ver. 2.105.030.9 See SN43914 ( FMI 40834 ) ITF 5419572-1EN Infinia Hwk4 SP2 Cumulative Patch Installation 2.105.030.10 P/N 5419735 Infinia II GP & Hawkeye 4 SP2 Cumulative Patch Ver. 2.105.030.10 See ITF 5430930-1EN Infinia II GP & Hawkeye 4 SP2 Cumulative Patch 2.105.030.11
- Component
- *Software Software Software
- Area
- Nuclear Medicine
Full cause & step-by-step resolution
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