Hardware reset fails with Laser indicator flashing on the Gantry Display board.

Symptom

Error message

Error: 244540 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state See Long Description for complete error Sun Sep 26 08:36:46 2004 Error: 244540 4 000ctge04 fwmgr FwMgrEventHandler.c 1517 Running diagnostic: Scan Data Path Functional Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state

Error: 260116316 Communications are DOWN between subsystems See LD for full error Mon Jun 13 14:34:09 2005 Error: 260116316 Host: tgp Process: tgp_subsys File: lan_watchdog.c Line: 904 Mon Jun 13 14:34:03 2005 Host : Table Gantry Processor Ermes # : 260116316 Exception Class : Safe State Severity : Primary File : lan_watchdog.c Line# : 904 Function : No System Function Reported Scan Type : None/Unknown Scan: 7754/5/0 Communications are DOWN between subsystems Or Sun Dec 17 08:26:45 2006 Error: 260116316 Host: tgp Process: tgp_subsys File: lan_watchdog.c Line: 996 Sun Dec 17 08:26:39 2006 Host : Table Gantry Processor Ermes # : 260116316 Exception Class : Safe State Severity : Secondary File : lan_watchdog.c Line# : 996 Function : No System Function Re

Applies to

Models

Discovery

Product

Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5197802-2 Cherokee 5kW 48vdc power supply with fuse board. NOT USED ON VCT. Used on on a HD-CT750 system gantry rotating frame. 5197802-2 is used on a HD-CT750 system, Do not use on a VCT system Part #: 5197802-2 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: VCTHD 48V PS with FRU packaging FRU: Yes Status: Orderable Comments: **FE ASSIST** 5197802-2 is used on a HD-CT750 system, Do not use on a VCT system. (212001261 9/30/2010) .Per HDVCT RSPL, 212008898, 11/6/08

Area

CT

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