GE Healthcare · CTDiscovery29000901129000900931809
Image recon is failing intermittently - document in RFS - critical issue
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290009011 Timeout waiting for abort response from the IG. Will reset the IG (1,2,3) See Long Description for more details Error: 290009011 Timeout waiting for abort response from the IG. Will reset the IG. (1,2,3) Tue Aug 15 13:00:05 2006 Error: 290009011 Host: darc Process: recon_control File: recon_control_cb.cxx Line: 1066 Timeout waiting for abort response from the IG. Will reset the IG. This could be for IG 1,2,3 or VIG 1,2,3 Do not Use - use one of the other Error: 290009009 Image failed due to many reasons See Long Description for complete error Tue Apr 19 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Job Type: RECON_JOB_PROS_AXIAL_RECON Scan: 4354/2/3 Image: 4354/2/6 Image failed due to: IG error: PROCESSING_ERROR. Number of retry so far: 1. Tue Nov 7 11:38:44 2006 Error: 290009009 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 5348 Function: Image Generation : SBC Processing Job Type: RECON JOB PROS AXIAL RECON Scan: 7695/4/2 Image: 7695/4/2 Image failed due to: IG Lost Connection. Number of retry so far: 0. IG node: 3. Tue Jun 26 12:44:49 2005 Err
Applies to
- Models
- Discovery
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5255299-10 HDIG - HD750 Data Aquisition and Image Generator Computer Assembly - used on GOC6 OC See Long Discription for Details Part #: 5255299-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: HDIG - VCT HD Data Aquisition and Image Generator Computer Assembly FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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