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GE Healthcare · MRDiscovery2261713502522261722

What are the troubleshooting steps when errors 2261713 and/or 2261722 occur repeatedly but scanning not inhibited

Symptom

What are the troubleshooting steps when errors 2261713 and/or 2261722 occur repeatedly but scanning not inhibited See Long Description One or both of these errors appear repeatedly in error log but scanning not inhibited. What troubleshooting steps should be taken in this situation? Error: 2261713 Host: unam Process: NSP File: SCP:CoolingHWO Line: 3000 Exception Class: Unknown Severity: Unknown Function: Power/Support Systems: Heat Exchanger PSD: Unknown Coil: Unknown Scan: -1/-1 Heat Exchanger Cabinet (HEC) detected the gradient coil coolant flow is too high. This alarm will not stop scanning-> Error: 2261722 Host: XXXXXXXX Process: NSP File: SCP:CoolingHWO Line: 2942 Exception Class: Unknown Severity: Unknown Function: Power/Support Systems: Heat Exchanger PSD: Gradient Echo Coil: HEAD Scan: 2/2 Heat Exchanger Cabinet (HEC) detected the power electronics coolant flow is too high. Verify that the power electronics pump is turned on, all in-line valves are open. This alarm will stop scanning->

Error message

2261713 Heat Exchanger Cabinet (HEC) detected the gradient coil coolant flow is too high See Long Description 2261713 NSP SCP:CoolingHWO 2957 Exception Class: Unknown Severity: Unknown Function: Software/Firmware/Config: N/A PSD: Probe-P Coil: HDNV Spectro Scan: 50252/13 Heat Exchanger Cabinet (HEC) detected the gradient coil coolant flow is too high. This alarm will not stop scanning-> Extended Error: Check the gradient coil coolant pressure sensor.

2261722 Heat Exchanger Cabinet (HEC) detected the power electronics coolant flow is too high. Verify that the power electronics pump is turned on, all in-line valves are open. This alarm will stop scanning See Long Description Error: 2261722 Host: XXXXXXXX Process: NSP File: SCP:CoolingHWO Line: 2942 Exception Class: Unknown Severity: Unknown Function: Power/Support Systems: Heat Exchanger PSD: Gradient Echo Coil: HEAD Scan: 2/2 Heat Exchanger Cabinet (HEC) detected the power electronics coolant flow is too high. Verify that the power electronics pump is turned on, all in-line valves are open. This alarm will stop scanning-> Extended Error : Check the power electronics coolant pressure sensor.

Applies to

Models
Discovery
Product
Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
Software
20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
Area
MR

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