GE Healthcare · MRDiscovery226883422688992268821

Table Advances a Short Distance Then Stops due to Home Switch in LPCA is Contaminated with Spilled Contrast Agent

Symptom

Cradle Advances a Short Distance Then Stops. Alignment Light Turns Off See Long Description Cradle only advances a short distance then stops. The alignment lights will come on, but as soon as the cradle is advanced they turn off. The errors shown below are found in the system's error log. Cycling complete system power and rebooting and re docking the table doesn't help. 2268899 Alignment lights can't be turned on without cradle position known. Please move the cradle to home. 2268821 Cradle didn't start moving when requested. 2268834 Home switch didn't become in-active in expected distance or the cradle didn't stop in expected distance from home. Extended Error: This can be due to SRPS power loss or cable connection of the switch or a failure of the home switch. It is also possible that the belt tension isn't correct. This would happen if the cradle was at home during the failure.

Error message

2268834 Home switch didn't become in-active in expected distance 2268834 Home switch didn't become in-active in expected distance. 2268834 ERROR: EM_SRI_CAN_HOME_SW_ERROR Home switch didn't become in-active in expected distance or the cradle didn't stop in expected distance from home. Extended Error: This can be due to SRPS

2268899 Alignment lights can't be turned on without cradle position known. Please move the cradle to home. See Long Description 2268899 ERROR: EM_SRI_CAN_ALIGNMENT_LIGHT_NO_HOME Alignment lights can't be turned on without cradle position known. Please move the cradle to home.

2268821 Cradle didn't start moving when requested. See Long Description ERROR: EM_SRI_CAN_MOVE_DIDNT_START Last stop position: %d um Current position: %d um Target position: %d um Extended Error: The move didn't start when requested. This may be due to several factors. The cradle may be obstructed. Check the error log for errors indicating a cable is missing. If the motor encoder was changing or if the motor controller reported a fault a different error would have been logged.

Applies to

Models
Discovery
Product
Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
Software
20.1_IB1 and IB2 This release of software is applicable to Discovery MR450 and Discovery MR750 systems. See Long Description 20.1_IB1 is the unified Discovery MR450 and Discovery MR750 software release. Known internally to engineering as "DVIB". This release of software is applicable to Discovery MR450 and Discovery MR750 systems. 20.1_IB2 is the upgrade (bug fixes) for IB1.
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues