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GE Healthcare · Nuclear MedicineXeleris

Not possible to archive any Xeleris patients in Cache neither Dicom export them in DICOMP10 repository

Symptom

Not possible to archive any Xeleris patients in Cache neither Dicom export them in DICOMP10 repository This problem usually happens only when Xeleris account is "Xeleris". No problem when using the "WSSERVICE" account

Error message

DICOM export processing error: "Could not find Licence server". Archive processing error: "Failed to Archive. At least one of the studies is invalid or in use"

Applies to

Models
Xeleris
Product
Xeleris Xeleris Workstation Xeleris Workstation
Component
*Application Protocol -- Archiving PACS DVD CD-R/CD-RW Optical *Application Protocol -- Archiving PACS DVD CD-R/CD-RW Optical
Area
Nuclear Medicine

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