Loss of All Site Protocols after Save/Restore INFO due to 20.0 Software.
Symptom
Loss of All Site Protocols after Save/Restore INFO See Long Description iTrak # 13261149 SPR # MRIhc44247. A Save Info and also a Save Protocol was performed from Guided Install -- Utilities -- Save / Restore tab. The FE then performed a Load From Cold (LFC) procedure to reload all system software. During this procedure the System Info DVD that had been created was restored. The customer then reported their site protocols were missing. It appears that the protocols were corrupted in the LFC process. Luckily the FE had thought to perform the Save Protocol procedure earlier, in addition to the Save Info, because after he restored the Save Protocol disk the site protocols were back on the system and all was well. If he had not done that they would've been irretrievably lost.
Applies to
- Models
- Discovery
- Product
- Discovery MR750. Also called DVMR. This product is compatible with 3.0T 20.0, 20.1_IB1, IB2, 21.0 and DV22.0 software only
- Software
- 20.0 Also called DVMR. This software is compatible with 3.0T Signa MR750 systems only
- Area
- MR
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