Rerun LVShim and Full SPT in PM Mode, in that order.
Symptom
PM Check Does Not Recognize PM SPT and LVShim Data Files See Long Description The error message shown below is logged daily, and the operator sees a popup message that must be acknowledged. The FE went to the site and clicked on PM Check in the Common Service Desktop, and sees the following message: PM Assist Status : Incomplete PM, Please RUN LV Shim & SPT PM tests. But the FE has checked in the directory /usr/g/service/data for the SPT PM file and the LVShim file, and they are present. The FE concludes that PM Check does not recognize these files. Is this true and if so, what can be done about it? Fri Nov 21 11:32:39 2008 2218672 lx-mr scn patCallbacks.c 1706 This system has a failure that could significantly degrade Image Quality. Please contact your Service Provider for corrective action.
Error message
2218672 This system has a failure that could significantly degrade Image Quality. Please contact your Service Provider for corrective action. SPT & LVS PM DATA FILES FOUND IN THE SYSTEM ARE OLDER THAN PREVIOUS TWO CAL MONTHS , Exiting ... pm_status_check See Long Description " SPT & LVS PM DATA FILES FOUND IN THE SYSTEM ARE OLDER THAN PREVIOUS TWO CAL MONTHS , Exiting ... pm_status_check " Note that in the error message on the system there is a space before the comma exactly as is shown above. This error message is found in /export/home/service/log/PMverification.log PM Assist Status Incomplete PM Please RUN SPT Test in PM mode. See long description ***************************************************************** PM Assist Status : PM complete. ***************************************************************** SPT PM FILE NAME : /usr/g/service/data/G4BE2345_PM.SPT ---------------------------------------------------------------- "Z Isocenter - " "Gradcal X - " "Gradcal Y - " "Gradcal Z - " "Head SNR - PASS" "Head FSE Stab. - PASS" "Head GRE Stab. - PASS" "Body SNR - PASS" "Body FSE Stab. - PASS" "Body GRE Stab. - PASS" "Coherent Noise - PASS" **************************************
Applies to
- Product
- Open Speed with EXCITE For HFO4 and HFO5 only
- Software
- OPENMR5-HFO5 Open Speed with Excite Product
- Area
- MR
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