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GE Healthcare · Nuclear MedicineDiscovery11411

Discovery NM 530c Failed to start sequence 1st scenario== > Activating Stress prone scan the User changed pati…

Discovery NM 530c/570c

Symptom

Discovery NM 530c Failed to start sequence 1st scenario== > Activating Stress prone scan the User changed patient location from prone to supine and applied scan.User didn't perform < unload > after previous scan ( stress gated ) so pressed < unload Error message popped saying application failed to start sequence, and motion software has not completed it's initialization yet.User preformed unload and reapplied the scan, problem was solved. 2nd scenario== > At the end of Stress gated scan the User pressed "Unload" after the scan marked as completed and an error poped up. The scan was marked as completed but the "scan progress" timer on the UI was still running. The Application is responding very slowly to any action that was taken by user. 5. On most of the Gated scans the "scan progress" timer is running more than a minute after the defined scan time.

Error message

ERROR_SEQUENCE_START (Error 11411)

Applies to

Models
Discovery
Product
Discovery NM 530c/570c Discovery NM 530c/570c (CZT) DSV NM 530c DSV NM 570c
Component
*Application Protocol Application - Acquiring and Processing Application Protocol - Acquiring and Processing
Area
Nuclear Medicine

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