GE Healthcare · Nuclear MedicineDiscovery11743
Discovery NM 530c Failed to run gantry procedure After the second full shut down of the system.
Discovery NM 530c/570c
Symptom
Discovery NM 530c Failed to run gantry procedure After the second full shut down of the system. User reopened the application and a pop up saying there was a failure in running gantry startup test occurred. After closing the error pop up another pop up occurred saying there was a failure in starting the sequence. User performed partial shut down of the application. User reopened the application without problems.
Error message
ERROR_FAILED_TO_RUN_GANTRY_PROCEDURE (Error 11743)
Applies to
- Models
- Discovery
- Product
- Discovery NM 530c/570c Discovery NM 530c/570c (CZT) DSV NM 530c DSV NM 570c
- Component
- *Application Protocol Application - Acquiring and Processing Application Protocol - Acquiring and Processing
- Area
- Nuclear Medicine
Full cause & step-by-step resolution
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