GE Healthcare · Nuclear MedicineXeleris
Xeleris / Entegra DICOM printer troubleshooting debug_dicom.out file for ISG Hardcopy Server (hcserver)
Symptom
Xeleris / Entegra DICOM printer troubleshooting debug_dicom.out file for ISG Hardcopy Server (hcserver)
Error message
The Printjob was not successfully submitted. Either the printer is not connected or wrong format has been chosen Error message "There is a problem with the Dicom printer. Printer is suspended due to error. Do you wish to restart the print queue?"
Applies to
- Models
- Xeleris
- Product
- Entegra eNTEGRA Workstation eNTEGRA Workstation Xeleris Xeleris Workstation Xeleris Workstation
- Component
- *Printer Printer Printer *Software Software Software
- Area
- Nuclear Medicine
Full cause & step-by-step resolution
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