What is Philips CT error code E201C?

System management interrupt (SMI) initialization failure. It is reported by the MND Extended Storage Server (Dell PowerEdge 2900 hardware) on Mobile Network Device (MND) Extended Storage Option CT systems. Severity: Alarm — hardware fault; subsystem: System BIOS / POST.

What should a field engineer do about E201C?

See the Getting Help section (p.10) of the guide.. Isolate the System BIOS / POST subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Mobile Network Device (MND) Extended Storage Option.

Alarm — hardware faultSystem BIOS / POST

E201C — System management interrupt (SMI) initialization failure

Philips CT error code, reported by the MND Extended Storage Server (Dell PowerEdge 2900 hardware).

What E201C means

On Mobile Network Device (MND) Extended Storage Option CT systems, status code E201C indicates: System management interrupt (SMI) initialization failure. The code originates in the System BIOS / POST section of the MND Extended Storage Server (Dell PowerEdge 2900 hardware). Severity level alarm (Alarm — hardware fault).

Reported action: See the Getting Help section (p.10) of the guide..

Listed as an LCD front-panel status/error code ('SMI Init', Table 2 LCD Status Messages, p.25).

Full troubleshooting for E201C

The complete diagnosis, cause tree, and step-by-step remedy for the System BIOS / POST subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related System BIOS / POST codes

E1714System BIOS detected an error but cannot determine its origin E2013System BIOS failed to copy its flash image into memory (shadow BIOS failure)E2014CMOS RAM is not functioning properly E2015DMA controller failure E2016Interrupt controller failure E2017Timer refresh failure E2018Programmable interval timer error E2019System parity error detected during POST

Discuss E201C with other field engineers in the FSELIB forum

Source: Philips Mobile Network Device (MND) Extended Storage Option Troubleshooting Guide, Rev A — 4598 004 17081 (LCD Status Messages table). Reference information re-authored by FSELIB — not a copy of the OEM manual.